Sigma, the quality bot: a smiling shield holding a magnifying glass

Example bot · Quality Bot

Sigma, your quality bot

Sigma is a quality bot that keeps NCRs and corrective actions moving, reminds owners of due dates, and drafts cert and COC requests to suppliers for a quality lead to approve. It is an example bot Compass AI builds around the ERP you already run, and a buyer or quality owner approves each supplier request on its own and every change to a quality record.

Calm about paperwork, firm about due dates.

The work today

The problem it takes off your plate

NCRs and corrective actions stall in someone’s inbox, due dates slip past, and supplier certs get chased only when a customer asks for them.

  • Corrective actions sitting open past their due date
  • Chasing owners for updates by hand
  • Missing certs or COCs found at receiving, or when a customer asks

Step by step

How Sigma works

One job, step by step. The last step is always yours.

  1. Every morning

    Checks what is open

    Reviews open NCRs and corrective actions and their due dates.

  2. When something is coming due

    Reminds owners

    Sends reminders to the people on your team who own actions that are due soon or overdue.

  3. When paperwork is missing

    Requests missing certs

    Drafts a request to the supplier for any receipt that arrived without a cert or COC.

  4. As certs come back

    Matches what comes back

    Matches each returned cert to its receipt and queues it for quality to review.

  5. Before any record changes

    You approve

    A buyer or quality owner approves each supplier request on its own, and every change to an NCR, corrective action, or cert record.

Same rules for every bot: one job, inside your systems, nothing changes without a person, and a plain-English note on what it did.

Your systems

What it works with

Around the ERP you already run.

ERP

Receipts, suppliers, purchase orders

Quality log

NCRs and corrective actions in your quality log, QMS or the ERP’s quality module

Email or your team chat

Reminders to action owners on your team

Email

Approved requests to suppliers

Shared drive

Where certs and COCs are kept

People stay in charge

What it never does without you

A buyer or quality owner approves each request to a supplier on its own before it is sent, and every change to an NCR, corrective action, or cert record.

Always waits for a person

  • Sending a request to a supplier
  • Closing or changing an NCR or corrective action
  • Accepting a cert or COC into your records

A person approves anything that changes a record, spends money, or goes to a customer or vendor.

Questions

Questions about Sigma

No. It keeps them moving with reminders. Closing or changing them stays with your quality team.

Only after approval. It drafts the request for a missing cert or COC, and a buyer or quality owner approves that request on its own before it goes out.

Wherever they live today: your quality log, QMS or the ERP’s quality module. We build around it.

No. Accept, reject, and disposition decisions stay with your quality team.

Let's talk

Want a bot like this in your shop?

Book a 30-minute fit call. Tell us how this work runs today, and we will tell you plainly whether a bot like this fits around your ERP.

No commitment and no pressure
We will tell you straight if we cannot help
The invite lands in your calendar right away
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