For job shops running Global Shop Solutions
Global Shop runs a lot of American job shops, and most of them are answering questions with Crystal reports and exports. We build the layer that turns your shop data into something people can see and ask questions of.
We do not replace Global Shop. We build on it, and everything runs in your accounts.
The gap
Job shops running Global Shop tell us the same three things.
Custom reporting means Crystal, and Crystal means a specialist. So the questions that get answered are the ones somebody already built a report for, and everything else becomes an export.
New questions wait on an outside resource
Estimating runs off a spreadsheet somebody built. Scheduling is a whiteboard or another file. Global Shop has the jobs, but the decisions get made somewhere else and keyed back in.
The real numbers live on one person's PC
Job costs land after the fact. By the time you can see what a job actually made, you have already quoted three more the same way.
Quoting from last year's assumptions
What we do
Six things, in whatever order helps you most. Most shops start with two.
MCP is the standard that lets AI assistants talk to real systems. We build one against your Global Shop data so Claude, ChatGPT, or Copilot answer from live job and inventory records.
In practice
Someone asks "which open jobs are past due, and which of them are already over estimated hours." The assistant reads Global Shop through the MCP server and answers with real records. Read only by default, and scoped to what that person is allowed to see.
Shop floor tablets, scanning, quoting tools, and customer portals. Purpose built for one job and connected through the Web API or GAB.
In practice
An estimator builds a quote in a tool that already knows your routings, your material costs, and what similar jobs actually ran at. The accepted quote lands in Global Shop instead of being retyped.
A chatbot grounded in Global Shop data plus your own documents. Travelers, prints, work instructions, customer history. It answers from your reality.
In practice
A customer calls about an order. Whoever picks up asks the assistant and gets status, what shipped last time, and what it ran at, without opening four screens.
Jobs, throughput, on-time delivery, and margin on a wall screen and a phone, refreshing on their own. No Crystal designer required to see a number.
In practice
One dashboard everyone shares, built off the same data your Crystal reports use. The morning meeting starts with numbers nobody argues about.
Global Shop connected to CRM, shipping, EDI, and accounting. Data entered once, showing up everywhere it should.
In practice
Global Shop exchanges data through flat files, XML, direct database, FTP, REST, and Web API. We pick whichever your other systems can actually speak, and build the bridge once.
Every place someone copies a number between Global Shop and something else, we automate it. Quotes, POs, travelers, invoices.
In practice
Customer POs that arrive as PDFs get read, matched to the right part and price, and turned into orders. Exceptions go to a person. The rest stop being anyone's morning.
Not sure which of these matters most for your company? That is what the first call is for.
Under the hood
Global Shop is genuinely open about integration. We use the route that fits your install.
2 to 4 weeks
from first call to something live in your shop
20 to 40+ hrs
of monthly re-keying removed in a typical engagement
0
Crystal designer installs needed to see a dashboard
Questions
No. Global Shop stays your system of record. We build the layer on top: dashboards, custom apps, AI, and the connections to everything else you run. Most ERP replacement projects overrun and a majority miss their goals. This is deliberately not that.
Global Shop supports flat files, XML, direct database access, FTP, REST, and its Web API, and Global Application Builder sits inside the system for customization and data movement. We look at your version and setup on the first call and use whichever of those fits.
For day to day reporting, usually yes. A dashboard that opens in a browser does not need Crystal Designer installed on the right machine or a specialist to change a column. Keep Crystal for the printed forms and documents it is genuinely good at.
MCP is the open standard for letting an AI assistant use a real system safely. An MCP server for Global Shop means your team asks questions in plain English and gets answers from live job data, with every request scoped and logged. It is the difference between an AI that guesses about your shop and one that reads your actual job list.
Yes, and that is most of who we work with. We handle the build, the deployment, and the documentation. What we need is a few hours with the people who actually run the shop, and someone who can approve access.
Two to four weeks for the first working piece. We work from your live data rather than months of interviews. The worst re-keying is usually gone inside the first two weeks.
Let's talk
Thirty minutes. You show us how Global Shop is set up and where the spreadsheets took over. We tell you straight what we would build first, and what it would take.
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Other systems we build on
Epicor Kinetic
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SYSPRO ERP
MCP servers, custom apps, AI chatbots, and live dashboards built on SYSPRO e.net and OData. We keep SYSPRO as your system of record.
Made2Manage
MCP servers, custom apps, AI chatbots, and live dashboards built on Made2Manage through its Web API, SQL Server, and SSRS.
abas ERP
MCP servers, custom apps, AI chatbots, and live dashboards built on top of abas ERP. We keep abas as your system of record.
All ERP work