For manufacturers running Infor CloudSuite Industrial or SyteLine
CloudSuite Industrial, still widely searched as SyteLine, is built around manufacturing: jobs, material planning, inventory, production, APS, data collection and multi-site. It also has a deep extension stack, which is why so many sites carry years of forms, IDOs, reports, scripts and integrations that only a couple of people understand.
We do not replace SyteLine. We work through its application interfaces, and we say when a requirement does not belong in the ERP at all.
The gap
It can. The better question is where a requirement belongs, and that is the one that usually goes unasked.
A custom form or Mongoose application solved a real requirement years ago and is now hard to maintain. Put every requirement into the ERP and you create the same maintenance problem you were trying to solve.
The fix and the debt are the same object
IDO-based integrations exist and work. Nobody has an up-to-date architecture diagram, a list of downstream consumers, or a clear answer about what happens at the next upgrade.
An upgrade turns into an archaeology project
Operational reporting still runs on exported spreadsheets. Factory Track and other data collection feed the ERP, but supervisors still lack a simple exception view, and multi-site reporting takes too much manual work to reconcile.
Reconciling plants by hand, every month
What we do
The thread through all of it: put each requirement where it actually belongs.
Integrations built or repaired using SyteLine application interfaces and Infor platform services, rather than something reaching into the database from the side.
In practice
A customer or vendor portal backed by controlled SyteLine services, so the outside world gets exactly the data it should and nothing behind it is exposed.
Production, material, job, delivery and scheduling views, without forcing a manager through a generic ERP screen to assemble the picture themselves.
In practice
A job-status board joining SyteLine job, material and operation data with outside quality data, so the question that spans two systems has one screen.
Focused tools that keep SyteLine as the system of record while giving the person doing the work a simpler path through it.
In practice
An exception app for planners that surfaces late material, job risk and capacity problems, instead of expecting somebody to go find them across several workbenches.
The information needed across plants, normalized once, so management reporting and exception handling stop being a monthly reconciliation exercise.
In practice
A cross-site reporting layer that standardizes plant KPIs without touching transactional ERP logic at any individual site.
A map of the Mongoose forms, IDOs, reports and external processes you actually have, produced before an upgrade or a modernization effort, not during one.
In practice
Each IDO, endpoint, schedule and downstream consumer listed with what depends on it, so the upgrade conversation starts from facts. You keep the map whether or not we do the work.
Not sure which of these matters most for your company? That is what the first call is for.
Under the hood
Through the application’s own service abstractions and the Infor platform around it. Cloud and on-premises differ, so we document yours first.
30 minutes
to walk your systems before anyone proposes a build
0
new ERP customizations added for a requirement that belongs outside it
Your accounts
are where everything we build is deployed and owned
Questions
SyteLine is the established product name many manufacturers still use, and current Infor documentation presents SyteLine within the CloudSuite Industrial family. We use both names because your team uses both and so does everyone searching for help with it.
IDOs are the core application data and service abstraction in the SyteLine and Mongoose architecture. They are central to most extension and integration patterns, which is why an integration inventory is really an IDO inventory.
Yes. We map where custom forms and logic sit, what depends on them, and what should stay in-platform versus move to an external application. Sometimes the answer is that the customization is fine and the reporting around it is the problem.
Yes, though the architecture and access paths differ meaningfully. The first step is the same either way: document the version, deployment model, Infor OS services in play, and the current customizations.
No, and for a manufacturing-native ERP that mostly fits, replacing it is rarely the cheapest way to fix reporting or integration problems. SyteLine stays the system of record.
It is usually the right time for the mapping work specifically. Knowing which IDOs, forms, reports and integrations exist, and who consumes them, is the thing that makes an upgrade predictable.
Let's talk
Thirty minutes. You show us the forms, IDOs and integrations you have accumulated. We tell you straight what belongs in the ERP, what does not, and what we would build first.
Read next
Other systems we build on
SYSPRO ERP
MCP servers, custom apps, AI chatbots, and live dashboards built on SYSPRO e.net and OData. We keep SYSPRO as your system of record.
Acumatica Manufacturing Edition
Shop-floor visibility, planning dashboards and REST integrations around Acumatica Manufacturing Edition. Built beside the ERP where that reduces upgrade coupling.
Global Shop Solutions
MCP servers, custom apps, AI chatbots, and live dashboards built on Global Shop Solutions through GAB, the database, and its Web API.
JobBOSS²
Job and schedule dashboards, quote-versus-actual analysis and API integrations for machine shops and make-to-order manufacturers on JobBOSS² or legacy E2.
All ERP work